Thomas Giacoletto is a Policy Officer at the European Commission’s Directorate-General for Structural Reform Support (DG REFORM) where he focuses on Digital Government and on enhancing digital capabilities across the European Union. Supporting Member States, Thomas provides strategic advice on digital transformation, focusing on business processes, public service digitalisation, AI governance and implementation, data-driven governance, and interoperability. Thomas has a background in data science and his efforts are geared towards reshaping public services and administrations through innovation and interoperability to foster a more productive and inclusive government.