Kristina Mänd is the Senior Expert on Governance and Engagement at the e-Governance Academy, helping leaders and organisations to understand the value of participation and use various tools to facilitate engagement for good governance. Kristina’s passion is rooted in the role of civil society making and access to the quality of life. They grew out of Kristina’s experience from working with the public sector in Estonia and with various civil society organisations (CSOs) around the world, e.g. Civicus in South Africa, LIFEbeat in New York, Network of Estonian Non-profit Organisations, NGO Mondo and Policy Studies Center Praxis in Estonia, to name a few. Kristina has been responsible for coordinating hundreds of volunteers, doing outreach, social mobilisation, advocacy and policymaking, managing projects, programmes and organisations, and their human and financial resources. In the past 25 years, Kristina has managed CSOs and projects internationally. She has trained and consulted many others in management and governance: strategic planning, impact assessment, financial planning and management, organisational analysis and development, stakeholder engagement, social marketing, fund development and working with funders, board development, legitimacy and accountability, and public engagement and advocacy.